Own the end-to-end onboarding process for new customers from kickoff to adoption.
Map contractor processes and rebuild them as workflows inside the platform.
Use AI to automate onboarding and support scaling without headcount growth.
They are building an AI operating system for commercial general contractors. The small, seed-stage team has a strong construction background and high ownership culture.
Provide customer support across chat, phone, and email, resolving technical issues and product questions.
Maintain and improve the knowledge base, self-service resources, and accurate records of customer interactions.
Collaborate with cross-functional teams to share feedback and identify opportunities for process improvements.
Everway builds technology that helps everyone understand and be understood, creating a more neuroinclusive world. With over 800 employees across North America, UK, Europe, Australia, and New Zealand, we foster a culture that values curiosity, courage, and commitment.
Investigate the biggest sources of member frustration and delight by combining signals from feedback, support conversations, social channels, app reviews, and operational data.
Build and evolve tools, automations, and AI-enabled workflows to help teams access, understand, and act on member insights more effectively.
Turn complex findings into clear, compelling narratives to help product teams, business leaders, and executives make better decisions on behalf of members.
Chime is a financial technology company, not a bank, that provides banking services through partner banks to help members achieve financial progress. With a team of problem solvers and builders, Chime fosters an entrepreneurial culture focused on innovation and member obsession.
Investigate and resolve disputed card and ACH transactions within required timeframes.
Collaborate cross-functionally with fraud, disputes, and engineering teams to improve processes.
Analyze data patterns and maintain strong domain knowledge of fraud prevention techniques.
Sezzle is a fintech company that provides interest-free installment plans to financially empower the next generation. With a mission to reshape shopping and payments, the company is growing rapidly and seeks talented, motivated individuals in a dynamic environment.
Lead end-to-end onboarding for medium and high-value hospitality clients, coordinating implementations across multiple properties and teams.
Design and deliver customer training programs and provide proactive consultation to improve platform adoption and long-term value.
Use AI tools to accelerate content creation, streamline communication, and identify onboarding risks while managing projects effectively.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a partner company managing applications and next steps for employers, with a remote-first and flexible culture emphasizing ownership and adaptability.
Own the relationship with every managed and self-serve Premium account, handling onboarding, escalations, and day-to-day communication for a focused book of a few dozen accounts.
Generate expansion pipeline by spotting renewal risk early, keeping accounts healthy, and creating qualified opportunities for the sales team.
Build an AI-native Customer Success function by supervising and correcting AI agents as they automate operational work, shifting your time toward judgment, relationships, and growth.
Browse AI provides an AI-powered platform for web data extraction, monitoring, processing, and automation, helping entrepreneurs and enterprises scrape, monitor, and automate data extraction from any website without code. They are a remote-first Canadian startup serving over 2,000 customers globally, with a lean team and a culture of automation and AI innovation.
Deliver an 11-star onboarding experience and own the client relationship from handoff onward.
Keep every relationship warm and churn risk low through regular check-ins and proactive value-add.
Run weekly account-health reports and be the voice of the customer to the product team.
They are a tech-enabled, ISO 17025-accredited testing lab that verifies product claims for consumer brands, turning results around in ~3 days. They are a fast-growing startup backed by top-tier VCs, with a culture of high performance and transparency.